Safeguarding · 21 June 2025

Big changes to safeguarding: what CP24/20 means for UK payment firms

The practical impact of tighter reconciliation, audit, segregation and wind-down expectations.

More than a policy update

A CASS-style approach makes safeguarding more documented, testable and operationally demanding. Firms need clear ownership, reliable daily controls and evidence that arrangements would hold up under stress.

Immediate actions

  • Review reconciliation and account-segregation processes.
  • Confirm senior oversight and escalation responsibilities.
  • Assess documentation and evidence against audit expectations.
  • Test outsourcing oversight and wind-down readiness.

Arrange a readiness review