Operations & compliance

Turn regulatory expectations into operations your team can run.

Embedded project delivery, day-to-day operational support and practical compliance processes for payments and fintech businesses.

Scope of support

Operations & compliance

Use individual services or combine them around the project, priorities and responsibilities you need us to take on.

Compliance resourcing & advisory

Interim and embedded support, including MLRO and compliance advisory capacity, SM&CR implementation and internal audit setup.

CDD & onboarding

Risk-based onboarding, remediation and enhanced due diligence processes designed for efficient, controlled delivery.

Financial crime risk & detection

AML/CFT risk assessments, fraud prevention, screening and risk-based control design. Monitoring, SAR processes and HMRC MSB audit support tailored to the real risks in your business model.

Training & culture

Targeted training that builds accountability and practical regulatory awareness across your team.

Reporting & monitoring

Regulatory reporting, compliance monitoring and SM&CR controls aligned with your structure and operating model.

Conduct & customer protection

Complaints, Consumer Duty and conduct-risk controls designed to produce better customer outcomes.

When we can help

Support at the point you need it.

  • Your team needs additional capacity to deliver a project or resolve a backlog.
  • Onboarding, monitoring, reporting or customer processes need improvement.
  • You want policies and controls to work consistently in everyday operations.

What the work can deliver

  • Workable processes, controls and reporting responsibilities.
  • A prioritised delivery plan with clear ownership and handover.
  • Practical support and training so your team can maintain the improvements.

We agree the scope, deliverables and responsibilities with you at the start of the engagement.

How we work

Inside your team or alongside it.

Choose the engagement that fits your needs. Each approach connects advice with practical implementation.

01 / ADVISE

External advisory

Independent analysis, review and guidance to help your leadership team make informed decisions.

02 / DELIVER

Embedded project delivery

Work inside your team to coordinate delivery, implement processes and controls, and hand over work your people can maintain.

03 / SUPPORT

Ongoing operational support

Agreed support for reporting, monitoring, governance and operational needs as the business develops.

Start a conversation

What needs to move forward?

Tell us about your business, the challenge and the role you need us to play.